Website Terms & Conditions
Any reference to “you” in these Terms includes yourself and any person that accesses or uses the Sites and the services we make available via the Sites (the Services) on your behalf, whether as a guest or a registered user.
Please read these Terms carefully before using this Sites. By using our Sites, you confirm that you accept these Terms and agree to comply with them. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of our Sites. If you do not agree to these Terms, you must not use our Sites.
- Other applicable Terms
If you book one of our venues for private hire, our Hire Terms & Conditions and Venue Hire Agreement will also apply and are incorporated into these Terms.
- Information about us
The Sites are owned and operated by the Company, which is registered in England and Wales under company number ……. and has its registered office at ……….
- Changes to these Terms
We may revise these Terms at any time by amending this page. Please check this page from time to time for any changes, as they are binding on you upon your first use of the Sites after the changes have been introduced. In the event of any conflict between the current version of these Terms and any previous version(s), the provisions that are current and in effect will prevail (unless it is expressly stated otherwise).
- Changes to our Sites
We may update our Sites from time to time, and may change the content and Services at any time. However, please note that any of the content on our Sites may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Sites, or any content on them, will be free from errors or omissions.
- Accessing our Sites
We do not guarantee that our Services, our Sites, or any content on them, will always be available or be uninterrupted. Access to our Sites is permitted on an “as is” temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Sites or Services without notice. We will not be liable to you if for any reason our Sites is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our Sites.
You are also responsible for ensuring that all persons who access our Sites through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.
- Intellectual Property Rights and Use of Material on our Sites
We are the owner or the licensee of all intellectual property rights on our Sites, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and, subject to the below, you may not reproduce, copy, distribute, sell, sub-licence, store, or in any other manner re-use content from our Sites unless given express written permission to do so by us.
You may print off one copy and may download extracts of any page(s) from our Sites for your personal use. You may draw the attention of others within your organisation to content posted on our Sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Sites must always be acknowledged.
You must not use any part of the content on our Sites for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Sites in breach of these Terms, your right to use our Sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You agree that you will not use our intellectual property rights in any way other than allowed under these Terms and any infringement by you thereof will be a material breach of these Terms.
- No reliance on Information
The content on our Sites is provided for general information only. It is not intended to amount to advice on which you should rely. It is your responsibility to ensure that any Services or information available through the Sites (either directly or indirectly) meet your specific requirements.
Although we make reasonable efforts to update the information on our Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our Sites is accurate, complete or up-to-date.
- Limitation of our Liability
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) our Sites and Services or the use of or reliance upon our Services or any content included on our Sites. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Services, Sites or any content on it, whether express or implied, including any guarantee that our Sites will meet your requirements.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our Sites;
- use of or reliance on our Services or any content displayed on our Sites;
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
We will not be liable to you for any loss of profit, loss of business, sales or revenue, business interruption, loss of anticipated savings, or loss of business opportunity, goodwill or reputation, or for any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Sites or to your downloading of any content on it, or on any websites linked to it. We accept no responsibility or liability arising out of any disruption or non-availability of our Sites resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events or acts of war.
We assume no responsibility for the content of websites linked on our Sites. Unless expressly stated, these websites are not under our control. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
If you book one of our venues for private hire, additional limitations and exclusions of liability will apply, which are set out in our Hire Terms & Conditions and Venue Hire Agreement and are hereby incorporated into these Terms.
We do not guarantee that our Sites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Sites. You should use your own virus protection software.
You must not misuse our Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Sites, the server on which our Sites is stored or any server, computer or database connected to our Sites. You must not attack our Sites via a denial-of-service attack or a distributed denial-of service attack. A breach of this provision is a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Sites will cease immediately.
- Linking to our Sites
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Sites in any websites that is not owned by you.
Our Sites must not be framed on any other Sites, nor may you create a link to any part of our Sites other than the home page.
We reserve the right to withdraw linking permission without notice.
The websites to which you are linking must comply in all respects with the Content Standards paragraph set out below (Content Standards).
If you wish to make any use of content on our Sites other than that set out above, please contact us at [email protected].
- Prohibited uses
You may use our Sites only for lawful purposes. You may not use our Sites:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use or reuse any material which does not comply with our content standards described in the next paragraph (Content Standards).
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or resell any part of our Sites in contravention of these Terms.
- Not to access without authority, interfere with, damage or disrupt:
- any part of our Sites;
- any equipment or network on which our Sites is stored;
- any software used in the provision of our Sites; or
- any equipment or network or software owned or used by any third party.
- Content standards
These content standards apply to any and all material which you upload or contribute to our Sites (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trademark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass, alarm or annoy any other person.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- Give the impression that they emanate from us, if this is not the case.
- Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
- Suspension and termination
We will determine, in our discretion, whether there has been a breach of these Terms. When a breach has occurred, we may take such action as we deem appropriate, including any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use our Sites
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our Sites.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of these Terms. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
You agree to fully reimburse us for all losses (including loss of profit, revenue, goodwill or reputation), costs and expenses arising out of any breach of these Terms by you, or any other act or omission by you in using the Sites or by any other person accessing the Sites using your personal information with your authority that results in any legal responsibility on our part to any third party.
Clause headings are inserted for convenience only and shall not affect the interpretation of these Terms. We will not lose our rights under these Terms by reason of any delay by us in enforcing those rights.
If any provision of these Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
These Terms, and all incorporated documents referred to herein, constitutes the entire agreement as to your use of and our provision of the Sites and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral.
You acknowledge that, in entering into this agreement, you do not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any incorporated documents referred to herein.
- Applicable law
These Terms will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales, and you irrevocably submit to the jurisdiction of the Courts of England and Wales and you irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
- Contact us
To contact us, please email [email protected].
Thank you for visiting our Sites.
Zigfrid von Underbelly (we/us/our/the Company) is committed to protecting and respecting your privacy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.zigfridvonunderbelly.com (the Site), using any services offered through or associated with our Sites (the Services) or visiting or renting any of our properties (the Venues), you are deemed to have accepted and consented to the practices described in this policy.
The Sites are owned and operated by …… (Company No. …….) of 11 Hoxton Square, London, Greater London, N1 6NU (our Company Address). ……. processes personal data as a Data Controller (……. ICO Registration No. ……..) as defined in the Directive and the General Data Protection Regulation (GDPR).
The Sites contain links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
1. Data We Collect About You
We collect and process personal information so we can provide our Services to you. It’s important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The data we collect and process about you is explained in the sections below.
1.1 Data You Give Us
You give us information about you by filling in forms on our Sites or at our Venues, or by corresponding with us by phone, e-mail or otherwise and by visiting any of our Venues. This includes information you provide when you fill out a contact form, make an inquiry, request a quote, subscribe to our marketing database, report a problem with one of our Sites or Venues or fill out an incident form.
We collect the following information when you choose to provide it:
- Contact information, including your name, business information, email address and/or mailing address and phone number.
- Personal information, including your date of birth, place of birth, personal identification number(s), family and spousal data, education history, medical history and employment information.
- Payment information, including financial and credit card information, purchase history and financial transaction history.
This data is necessary for our legitimate interests and for us to fulfill our contractual obligations to you, and we rely on this as a lawful basis to use and process the data described above.
1.2 Data We Automatically Collect
1.2.1 Sites. Each time you visit or use our Sites, we automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, location, network data, browser plug-in types and versions, languages, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Sites (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
We use this information as statistical data about your browsing actions and patterns, for system administration, and to evaluate, provide, protect or improve our Services (including by developing new products and services). Because we collect, use and share this information in the aggregate, it does not identify any individual.
1.2.2 CCTV Recording. We use a Closed Circuit Television (CCTV) system to assist with the safety and security of our Venues. Each time you visit any of our Venues, our CCTV system automatically collects photos and videos of you (which include personal characteristics and special categories of data such as race and gender).
We use these recordings to prevent theft and to assist in any police investigations that arise. These recordings are also necessary for our legitimate interest in protecting the security of our Venues and the safety of our employees and customers.
1.3 Data We Receive From Third Parties
We use external booking companies such as DesignMyNight, Collins Bookings and Tonic Ticketing to help us generate clientele, reservations and bookings. If you use an external booking company to enquire about one of our Venues, the information you provide to them (such as your name, email address, phone number and date of birth) will automatically be shared with us. For more information on how these companies handle your personal data, please refer to their privacy policies.
2. How We Use Your Data
We use your data to carry out our Sites and Services in the following ways:
- To administer and manage your account, to provide you with information you request from us, and to carry out any other obligations arising from any contracts entered into between you and us.
- To ensure that content from our Sites are presented in the most effective manner for you and for your device.
- To respond to communications from you, provide you with information about our Services and notify you about changes to our Sites or Services.
We also use your data to make our Sites and Services better in the following ways:
- To measure or understand the effectiveness of advertising we serve to you and others, deliver relevant advertising to you and make suggestions and recommendations to you and other users of the Sites about goods or services that may interest you or them.
- To administer the Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- As part of our efforts to keep the Sites and Venues safe and secure.
We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under applicable data protection laws. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous enquiry by you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have expressly consented to this.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify us in writing at our Company Address or by email at [email protected]
3. How We Secure Your Data
All of your personal information is protected and we have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect. Your information is stored in hard copy, on secure cloud databases, internal servers, and on third party softwares or platforms. We use firewalls and antivirus systems, and your information is only accessible by employees who have authorised access rights to such information. All of your payment information is encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Sites; any transmission is at your own risk. Once we have received your information, we use strict procedures and the security features described above to try to prevent unauthorised access.
4. How Long We Store Your Data
We only keep your personal information for as long as it’s necessary for our original legitimate purpose for collecting the information and for as long as we have your permission to keep it. We will delete your personal information when you unsubscribe or delete your customer account by emailing us at [email protected]
5. Disclosure to Third Parties
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We use the following third parties to carry out our Services, and they have access to the data we share with them.
- As we mentioned above, we use external booking companies such as DesignMyNight, Collins Bookings and Tonic Ticketing to help us generate clientele, reservations and bookings, and we use these companies and their systems to store information about bookings and for payment collection and processing. We also use freelance booking providers.
- We use MailChimp for marketing automation and email marketing. We also use freelance marketing providers.
- We use Google Drive for cloud- based file storage and synchronization.
- We use Google Analytics to collect information about how you use our Sites (for example, which pages and features you use the most). We use this information to help us develop and improve our Sites.
- We also disclose information to our health and safety, human resources, legal and accounting service providers.
Please refer to these companies’ privacy policies for more information about how they handle personal data.
The only other circumstances under which we would share your personal data are:
- If the third party is a member of our group (which means any subsidiaries or ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If the Company or substantially all of its assets are acquired by a third party, in which case personal data will be one of the transferred assets and the purchaser will be permitted to use the data for the purposes for which it was originally collected by us.
- If we’re under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our Terms & Conditions and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).
6. Your Rights
6.1 Lawful Bases
We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one of the following bases applies:
- You have given your clear consent to the processing of your personal data for a specific purpose.
- Processing is necessary for the performance of a contract to which you are a party (or for us to take steps at your request prior to entering into a contract with you).
- Processing is necessary for our compliance with the law.
- Processing is necessary to protect someone’s life.
- Processing is necessary for us to perform a task in the public interest or in the exercise of official authority and the task/function has a clear basis in law.
- Processing is necessary for our legitimate interests or the legitimate interests of a third party, except where there is a good reason to protect your personal data which overrides those legitimate interests, such as allowing us to effectively and efficiently manage and administer the operation of our business, maintaining compliance with internal policies and procedures, monitoring the use of our copyrighted materials, offering optimal, up-to-date security and obtaining further knowledge of current threats to network security in order to update our security.
6.2 Data Subject Rights
Under the GDPR, you have the right to:
- Withdraw your consent to the processing of your personal data at any time. Please note, however, that we may still be entitled to process your personal data if we have another legitimate reason for doing so (such as to comply with a legal obligation).
- Be informed of what data we hold and the purpose for processing the data, as a whole or in parts.
- Be forgotten and, in some circumstances, have your data erased by ourselves and our affiliates (although this is not an absolute right and there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it).
- Correct or supplement any information we hold about you that is incorrect or incomplete.
- Restrict processing of the information we hold about you (for example, so that inaccuracies may be corrected—but again, there may be circumstances where you ask us to restrict processing of your personal data but we are legally entitled to refuse that request).
- Object to the processing of your data.
- Obtain your data in a portable manner and reuse the information we hold about you.
- Challenge any data we use for the purposes of automated decision-making and profiling (in certain circumstances—as above, there may be circumstances where you ask us to restrict our processing of your personal data but we are legally entitled to refuse that request).
- Complain to a supervisory authority (e.g. the Information Commissioner’s Office (ICO) in the UK) if you think any of your rights have been infringed by us. (We would, however, appreciate the chance to address your concerns, so please contact us prior to taking this step).
You will not have to pay a fee to access your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we use your data for such purposes or share your personal data with any third parties for such purposes, but you can exercise your right to prevent such processing by contacting us at the Company Address, via email at [email protected], or by unsubscribing using the links contained in the marketing emails.
We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.
Some of the cookies we use are essential for the Sites to operate. If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Sites.
Before any non-essential cookies are placed on your device, you will be shown a pop-up message requesting your consent to setting those cookies. By default, most internet browsers accept cookies, but you can choose to enable or disable some or all cookies via the settings on your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. For further details, please consult the help menu in your internet browser.
We use the following cookies:
- Strictly necessary cookies. These cookies are required to save your session and to carry out other activities that are strictly necessary for the operation of the Sites. They include, by way of general example, cookies that enable you to log into secure areas of the Sites, use a shopping cart, or make use of e-billing services. These cookies are session cookies, which means they’re temporary and will expire when you close your browser.
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around the Sites when they’re using it. These cookies help us improve the way the Sites works by, for example, ensuring that users are finding what they’re looking for easily.
- Functionality cookies. These cookies are used to recognise you when you return to the Sites. They enable us to personalise our content for you, greet you by name and remember your preferences.
- Targeting cookies. These cookies record your visit to the Sites, the pages you visit, and the links you follow. We use this information to make the Sites and the advertising displayed on it more relevant to your interests. We also share this information with third parties for the same purpose.
- Social Media cookies. These cookies work together with social media plug-ins. For example, when we embed photos, video and other content from social media websites, the embedded pages contain cookies from these websites. Similarly, if you choose to share our content on social media, a cookie may be set by the service you have chosen to share content through.
Changes To Our Privacy & Cookie Policies
Any changes we may make to our Privacy & Cookie Policies in the future will be posted on this page and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of the updated Privacy & Cookie Policies on your first use of the Sites following the alterations. Please check back frequently to see any updates or changes to our Privacy & Cookie Policies.
+44 (0)207 613 1988
Open 7 days a week: Monday - Thursday: 4pm - 1am; Friday: 4pm - 3am; Saturday: 12pm - 3am; Sunday: 12pm - 12am